Our Policies

Behaviour Management – Holiday Club uses effective behaviour management strategies to promote the welfare and enjoyment of children attending the Club. Working in partnership with parents, we aim to manage behaviour using clear, consistent and positive strategies. The Behaviour Code of Conduct Rules are clearly displayed at every session and are discussed regularly.

Complaints Policy – At Holiday Club we aim to work in partnership with parents to deliver a high-quality service for everyone. If for any reason we fall short of this goal, we would like to be informed in order to amend our practices for the future. Our complaints policy is displayed on the premises at all times. Records of all complaints are kept for at least three years.

Equalities Policy – At Holiday Club we will ensure that we provide a safe and caring environment, free from discrimination, for everyone in our community including children with additional needs.

Our Club recognises that some children have additional needs or physical disabilities that require particular support and assistance. We will assess the individual needs of each child in consultation with their parents prior to their attending the Club and consider whether any reasonable adjustments can be made to ensure they are able to fully participate and enjoy the daily activities within the staffing ratios provided. We are not able to provide additional staff to support a child above our usual ratios, irrespective of any specific needs or medical conditions.

We are unable to provide one to one support for children with additional needs.

Health & Safety Policy – Holiday Club considers health and safety to be of utmost importance. We comply with The Health and Safety at Work Act 1974 and the Workplace (Health, Safety and Welfare) Regulations 1992 at all times.

The Club has appropriate insurance cover, including employer’s liability insurance and public liability insurance.

Illness and Isolation – Parents are asked to keep their children at home if they have any infection. Parents are asked not to bring in any child who has been vomiting, or had diarrhoea, until at least 48 hours has elapsed since the last attack. Children should also not be brought to the Holiday Club if they have a high temperature or infectious disease.

Parents are asked to be considerate when returning children to the Holiday Club following a notable infectious disease, such as Covid-19, Chicken Pox, Mumps etc, and we request that the recommended isolation period is observed.

Respiratory infection, including Covid-19 –

Children who are unwell with such symptoms as a runny nose, sore throat and cough and/or temperature should stay at home until they feel well and no longer have a temperature.  

If a child has a positive COVID-19 test result they should stay at home and avoid contact with other people for 3 days after the day they took the test. After 3 days, if they feel well enough to attend and do not have a temperature, the risk of passing the infection on to others is much lower and they can return to holiday club. This is because children tend to be infectious to other people for less time than adults.

All children with respiratory symptoms should be encouraged to cover their mouth and nose with a disposable tissue when coughing and/or sneezing and to wash their hands after using or disposing of tissues.

Parents will be notified by a sign in the signing out area if there are any cases of infectious diseases, such as Chicken Pox, so they may be vigilant.

Safeguarding (Child Protection) Policy – Holiday Club is committed to building a ‘culture of safety’ in which the children in our care are protected from abuse, harm and radicalisation. The Club will respond promptly and appropriately to all incidents or concerns regarding the safety of a child that may occur.